1. Introduction
Welcome to TP Carpentry (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, website, social media pages, or services.

2. Information We Collect
We may collect the following types of information:
Personal Information

• Full name

• Email address

• Phone number

• Home or project address

• Billing and payment information

• Details about your carpentry project or enquiry

Technical Information
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information
   

3. How We Use Your Information
We use your information to:

• Respond to enquiries and provide quotations

• Deliver carpentry and joinery services

• Schedule appointments and site visits

• Process payments and invoices

• Improve our website and customer experience

• Send updates or marketing communications (only where permitted)
   

4. Sharing Your Information
We do not sell your personal information.
We may share information with:

• Payment processors

• Suppliers or subcontractors involved in your project

• Website hosting and IT service providers

• Legal or regulatory authorities when required by law

All third parties are expected to protect your information appropriately.

5. Cookies and Website Tracking
Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and usage

• Remember user preferences

You can control cookies through your browser settings.

6. Data Retention
We retain personal information only for as long as necessary to:

• Provide services

• Meet legal, tax, or accounting obligations

• Resolve disputes and enforce agreements
   

7. Data Security
We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure or alteration

However, no online system can be guaranteed completely secure.

8. Your Rights
Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

• Object to certain data processing activities

To exercise these rights, contact us using the details below.

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Children's Privacy
Our services are not directed toward individuals under 18 years of age, and we do not knowingly collect information from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
TP Carpentry
Email: tpcarpentry@hotmail.co.uk
Phone: 07500 866422